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Chitrals collapsing health system -letter3

 

“Meet Professor “X”, Prof: of Medicine. He is a busiest physician of the town. He examines at least three patients a day”.

This happened when a class fellow of mine was wandering in a hospital in a civilized country, along with his companion.

This is international standard for examining and treating ailing humanity. I always go home dissatisfied from my office, because I always fail to satisfy the mob of patients. In the allocated time it is not possible to thoroughly check 60 to 70 patients. The ethnocentrism of the attendants, augmented by non-conducive atmosphere, UN trained human resource agitates the doctor, who, in spite of being cream of the society and highly qualified are overburdened and underpaid. Sometimes being compelled by the attitude of the attendants they react harshly, which is natural phenomenon.

For the last eight years we are producing half a dozen male and female doctors per year but non of them opt to come to Chitral due to the menace of contract system and meager salary. Instead, thy get self-employment and improve their qualification else where in the country.

Those, who are already serving here, go to the teaching Hospital to improve their knowledge and skill or for specialization, after their tenure are over. As a result the number of doctors working in Chitral has come down to 35 as compared to 78 in Nineties. At the DHQ and THQ level, one doctor is performing the job of three to four.

This is pertinent to mention here that after the devolution of power the distribution of resources is made on the basis of PFC awards i.e. on the basis of population. The allocation of budget to the health institutions is so meager that one feels ashamed to mention it in front of fellows from big and populous districts. this has further deteriorated the already dilapidated conditions of the health institutions. The allocation of budget is less than 12 rupees per patient per year, what to talk of other facilities for the Health Care Providers.

Those who have seen DHQ Hospitals in other Districts will salute their sons and the management of the health department of Chitral. I would advise Humera, who seems to be well off, to go around the 26 District Head Quarter Hospitals of the Province and compare the availability of the staff round the clock, cleanliness, behavior of the HCPs and then compare them with your own DHQ Hospital.

I feel shocked if some body compares this Hospital with the Agha Khan University Hospital , LRH, KTH, HMC and AMC.Please compare this hospital with its equivalent Institutions, you will feel proud of it. As far as commitment of the doctors is concerned, this letter shows total ignorance of the writer about the district.Chitral is considered one of the top districts of the country as far as its vertical programs are concerned and their indicators speak loud of the commitment of the doctors.

Humera has eulogized the services of BMC. Yes, it is an asset of this district. But in spite of its state of the art building, facilities available there, behavior of the staff, the flow of patients is less than 1/3rd of the THQ Hospital Booni.Go and see, this hospital (THQ) is devoid of every thing, even faces scarcity of drinking water, a basic human need, one or two doctors, paramedics with sad faces and grown beards, no arrangements to cope with the freezing cold but sizeable number of patients sitting on benches, standing in ques. What this tells us? Yes, this is a slap on the face of the lobby, working for privatizing the health institutions and depriving the poor masses of at least free checkup by a qualified doctor at a cost of only three rupees and operations related to almost all specialities, which otherwise would have cost them in thousands in the private sector. Other institutions run by various NGOs give deserted look after 11 am , the patient’s flow on DHQ and THQs has increased and exerting pressure on their resources and infrastructure due to failure to attract qualified doctors for the BHUs, Health Centers run by the private sectors.

These mischievous people are fond of floating the idea of privatization at least twice a year, with the support of incompetent persons, who are otherwise burden on the Government exchequer and after failing to manage their own institutions, start such monkey business.

This, may still be in the memory of some people that after rendering sacrifices the doctors community has saved health institutions in the province from being handed over to the contractors in 1988, in spite of the fact that 20% of the total income of the health institutions, after privatization was promised to be distributed among the doctors and other staff. Had this step being in the interest of the masses, leadership of the province (all parties), including journalists, ulemas and other opinion makers would not have supported the movement launched by the doctors community.

As far as posting some body from outside the medical profession, as an administrator of the health institutions is concerned, it is just like handing over ATR to a Rickshaw driver. Just think! What would be the fate of the passengers and the aircraft? There are thousands such examples left,as a result of such blunders in the province in general and in Chitral in particular.

Dr.Noor- ul- Islam
Chitral.

31 March 09.

 

Chitrals collapsing health system -letter2

 

This is with reference to Ms Humera's letter published in Chitralnews on March 22, 2009 on the subject cited above. I appreciate the writer's critical view and analysis of the conditions of health facilities and services in the government hospitals in Chitral. It is very sad that the government hospitals having the mandate of providing quality health care to the masses of Chitral are lacking basic facilities and professional doctors.

 

 However, I do not agree with the writer's proposition that handing over government hospitals to the Aga Khan Health Service (AKHS) Chitral would be the "solution" to the ailing health system in Chitral. I do agree that AKHS has done an excellent job by establishing the Booni Medical Centre, the Extended Family Health Centre in Shoghore, Enhancing the capacity and management of Shahgram BHU, and many health centres in remote villages in Chitral.

 

However, the AKHS also has its own problems. The writer has mentioned the Booni Medical Centre as a success story of AKHS but she has not discussed the Extended Family Hospital in Shoghore which shows AKHS failure in providing quality health service and hospital management. AKHS has made huge investment in constructing the state of the art building and providing very expensive equippments at this particular hospital but has failed to make it function.

Ms Humera has also mentioned of malpractices by the leadership in government health system which I agree with but I wonder if AKHS is free of such malpractices.. The recent recruitment of candidates by AKHS for midwifery and nursing training in Chitral was, in popular perception, not merit-based. many candidates and their parents have revealed that most of the candidates selected for this training were either the relatives of AKHS officials or backed by affluent people in Chitral.

 

The question then arises of where is the solution to the ailing health system in Chitral? Handing over the management of one institution to another institution may not be a viable solution to this problem- the viable solution should come from within the institution.

Saifullah Khan
Arkari, Chitral.

24 March 09.

 

Chitrals collapsing health system -letter 


The biggest problem confronting Chitral since time immemorial has been health care. With a view to rationalizing the lack of health facilities, a mindset was promoted whereby ailing people were made to believe that hospitals do not give life but God does. This in turn encouraged the tendency of faith healing and talismans. Even the emergence of modern health care facilities failed to motivate the people to change their mindset, part of the reason being disinterested and careless handling of patients by the doctors, which in some cases led to complications resulting in the death of patients suffering from treatable diseases.

 

The doctors defend themselves by saying that patient load and inadequate diagnostic facilities handicap them to properly treat patients. However this argument is belied by many examples in one case a patient with swelling body was brought to a hospital, where doctors diagnosed them a diabetic, heart patient, lung, liver and kidney malfunction and advised him to seek specialist treatment elsewhere. The patient was taken to AKU where the patient was treated outdoor for kidney infection and recovered in three days. With some care and application of mind this patient could have been treated and saved from incurring avoidable expenditure which brought him into indebtedness.

 

 In another case a patient suffering from stomach ulcer was treated for another ailment that he did not have. When the patient protested over this mishandling, the doctor shouted him down and the patients relatives took him to Aga Khan Hospital Booni, where he was operated upon for ulcer and recovered.
 

There is a cynical view which says that doctors working in Government set up deliberately mishandle patients, so that private clinics are made to flourish in the process. Some people even question the bone fide of medical degrees given the level of malpractices in our education system. I do not subscribe to this cynical view because as Muslims we are bound to keep our promises a medical doctor takes Hippocratic Oath to save lives. In view of this how can he go against this oath later on, unless he has no faith? Given proper supervision, accountability and monitoring, the situation could be improved.

 

The medical superintendents are happy with their perks and choose not to supervise their doctors. If some one from outside the medical profession is to be posted as M.S for better administration, doctors might gang up to defend their turf. It was for this situation that Winston Churchill said every body for himself and God for all.


Recently few stakeholders have come up with the idea that Govt. hospitals in Chitral should be given under private management by invoking the principle of public- private partnership. The health sector mafia would resist this proposal, although there is no other option. Public sector hospitals are simply incapable to reform themselves and the Govt. is incapable to take decisive action to improve the situation and the leaderless general public is groping in the dark in the hope of finding a saviour.


In this situation of hopelessness and helplessness, a vague hope has emerged with the expected decision of the Govt. to hand over THQ hospital Garam Chashma to Aga Khan Health Service as a pilot project. It is hoped that this policy will be extended to other hospitals It is now for the AKHSP to make this experiment a success and for this they have to learn lessons from their past mistakes and decisions to sustain this arrangement and for this to happen people of vision, doctor or otherwise, must man key positions in AKHSP. The success of Booni Medical Centre and the dedication of its staff give us reason to hope that AKHSP will succeed where the Govt. has failed, although its Shoghore Hospital gives us cause for concern that some of its decisions may be motivated.


Meanwhile some emergency steps are required to improve the situation at DHQ level. It is the biggest out lift but lacks some key facilities like Coronary care, Psychiatry Nephrology and urology etc which are most common disease in Chitral. It has no provision for clean drinking water and remained without electricity throughout this winter. Its generator has no diesel. Patients are treated under torch light. Surgery can only take place when a patient can pay for the generator. There is no sense of hygiene in the hospital. Patients are given symptomatic treatment which often complicates ailments. Had there been no Al-Khidmat Foundation diagnostic centre many more patients would have died.


Doctors generally lack sense of commitment with their profession and prefer to be posted out in cities or on administrative posts. Paramedics do their job with disdains and their reports are not relied upon even by their own doctors. This situation has turned official claim of free treatment into a myth. Medicines either expire or find their way to the market and patients are left with no option except to buy their medicines from the open market. Most of the time expensive medicines are prescribed to please representative of pharmaceutical companies.


Yes there are good doctors but few black sheep spoil their image. The administration of hospitals and the District Govt. have failed to come up to public expectations. The mandatory provision providing for monitoring committees has yet to be honored. It is all the more painful that this situation has been allowed to persist in a District which remains cut off from the rest of the country for seven months in a year and patients can not be taken to cities for treatment.


This being the ground situation, one doubts the mental state and honesty of our elected representatives, past and present, when they claim to have served Chitral. We should be ashamed of ourselves that in 60 years we have failed to secure our basic health needs. The degenerating education system, collapsing infrastructure, illegal occupation of state lands(1975 notification), disappearing forests and wildlife, melting glaciers glaciers, misuse of development funds, complete lack of accountability and the culture of impunity are living testimony of the ways that our leaders and the many NGOs have served Chitral.

 

It is a measure of our leadership crisis that our so called leaders feel elevated after posting or transferring a petty official or giving lucrative post to a relative or favourite or hurting an opponent and fail to attend to problems facing the general public. It is unfortunate that gurus of our misfortune still continue to rule over us and are enjoying support of the Government as well as NGOs
 

Humera,

Chitral.

22, March 09

 

 

 

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